Perform a clean reinstall of Razer Synapse to rule out any installation or update bug causing the issue. If you just updated Windows, please install the 'Optional updates' under Settings > Windows Update > Advanced options. See How to get the latest software and driver updates from Windows. See How to use the Surface Calibration in Razer Synapse 2.0 or Razer Synapse 3 if your Razer mouse has a surface calibration feature.Ĭheck if any software is causing the issue.Įnsure Windows is up to date. Reset your Razer mouse's Surface Calibration. Test the Razer mouse with a different system without Razer Synapse if applicable. Once done, let this dry completely and try the Razer mouse again.

Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensor's glass area.

Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Unplug your Razer mouse from your computer. Note: If your device is not listed, then it does not have firmware or software available for download. See Software and Firmware Updates for Razer Peripherals for any available firmware updates for your device. Make sure the firmware on your Razer mouse is up to date. Note: For a wireless connection, a clear line of sight from the Razer mouse to the dongle is a must. See How to adjust the DPI setting on a Razer mouse through Razer Synapse 3.Įnsure the device is plugged in directly to a PC and not a USB hub. Note: For a Razer mouse with a single DPI button, clicking this will cycle through your DPI settings.Īlso, if you have Razer Synapse running on your computer, the DPI meter will show up every time you click the buttons.Īlternatively, you can adjust the DPI setting through Razer Synapse 3. Push the bottom button to decrease the DPI value. Push the top button to increase the DPI value. DPI presets vary depending on your Razer mouse. Note: Make sure your DPI configuration is set to your preferred settings. Hardware-related issues such as stuck debris and dirty sensors or switches.īelow are the steps to fix cursor speed issues on your Razer mouse.

The following factors can cause mouse cursor issues:

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